---
title: Refund Policy - 9AM Studios
canonical: https://9am.dev/refund-policy
---

# Refund Policy

Last updated: 25 July 2026.

Purchases are handled by Tebex, who decide refunds. This page explains what that means and the statutory rights you keep.

METALOM LTD (trading as 9AM Studios), company number 16956239, registered in England and Wales. Registered office: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom.

- Tebex Limited is the merchant of record. METALOM LTD cannot issue a refund directly.
- Refunds follow [Tebex terms](https://checkout.tebex.io/terms).
- Dealership currently carries a 14-day refund offer on its product page; Tebex still makes the final decision.

Full wording: https://9am.dev/refund-policy